INTERPERSONAL
COMMUNICATION SKILLS FOR MANAGERS AND SUPERVISORS
How
well do you relate to others? How
are you perceived by your team members and those who report to you?
Your
communication style describes and defines who you are in your workplace.
Effective communication skills produce positive results!
WORKSHOP OBJECTIVES:
In
this workshop the participant will…
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Learn
to deal with employee conflict and help to resolve tensions
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Recognize
the personal strengths of others and motivate effectively
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Improve
your communication style
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Learn
to handle challenging personalities
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Develop
an atmosphere of trust
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Gain
respect of others and foster a philosophy of respect for others
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Apply
the fundamentals of effective interpersonal communications
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Effectively
communicate basic work expectations
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Establish
guidelines for recognizing superior performance
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Learn
to discuss and eliminate unsatisfactory work behaviors
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LENGTH:
1 Day
