GIVING
AND RECEIVING EFFECTIVE FEEDBACK
Feedback
is a specific method of obtaining information about our own individual
performance. Feedback lets us
know where we need to improve. The
process of giving and receiving feedback is a powerful method of ensuring
continuous improvement.
Feedback
is healthy criticism because it is given and received within specific
guidelines. Wrongful criticism
is negative because it deflates people’s spirits.
False praise is also of little value because it does not reflect
real behavior.
The
reason for feedback is to:
 |
Encourage
desired behaviors and
|
|
Discourage
unwanted behaviors
|
WORKSHOP
OBJECTIVES:
The
participant will learn how to…
 |
Be
specific with desired and unwanted behaviors
|
|
Learn
how to use the feedback planner
|
LENGTH:
1 Day
