DOCUMENTATION
SKILLS
In
today’s litigious society, leaders must be very aware that there may be
a legal consequence to what they do or say, or what they don’t do or
say. Employees have a greater
awareness of the letter of the law and are more inclined than ever before
to initiate actions against their employer.
Managers
are often reluctant to involve themselves in disputes between employees.
Some managers argue that these matters should be resolved between
the employees involved and that intervention from higher up will bring bad
feelings on all sides.
WORKSHOP OBJECTIVES:
In
this workshop the participant will learn to…
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Understand
the importance of a systematic documentation process
|
|
Discuss
an undesirable work habit
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Communicate
an effective “verbal warning” and “written notice”
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|
Spot
the warning signs of disgruntled employees and take early action
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Understand
the risks and benefits of intervening in employee disputes
|
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Understand
the consequences if you, the Manager, do not intervene in employee disputes
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