We offer two distinct
packaged solutions. Both are designed to address the key issues faced by
today's manager and supervisor.
Option
one is a comprehensive approach to provide both the mature manager as
well as the new manager the essential skills, knowledge, and abilities required
to be successful in today's rapid and changing work
environment.
Learning
and Growth Courses:
Leadership Skills
The Role of the
Manager/Supervisor
Interpersonal Communication
Skills for Managers and Supervisors
Building Trust in the
Workplace
Giving and Receiving
Effective Feedback
Handling Difficult Situations
and Personalities
Interviewing Skills
Conducting and Writing an
Effective Performance Appraisal
Documentation Skills
Team Building Skills
Listening Skills
Sexual Harassment in the
Workplace
Customer Service Skills
Duration:
Six months attending one class every two weeks.
Option two consists of four distinct modules
with a focus on Talent Management and the role managers and supervisors play in
developing and growing a highly-motivated and and team-oriented workforce.
Learning
and Growth Modules:
Talent Management for
Individuals
Talent Management for
Managers
Coaching for Talent
Management
Coaching for Teams
Duration:
Four one-day classes.
