Application and reinforcement
is provided to the participant and the client organization in several ways.
First,
we track through email contact with each participant several key inputs
including feedback for the four Kirkpatrick evaluation factors.
Second,
again through email, we provide each participant a link to reinforcement
activities throughout the course life-cycle. The web-based reinforcement
is unique to each course module and provides specific actions to apply their new
skills, knowledge and abilities on the job.
Kirkpatrick
- Evaluating Training Programs: The Four Levels, 2nd Edition.
Level One
- Reaction
Evaluates the course or
learning intervention including the instructor, course content, learning
approach, and overall satisfaction.
Level Two
- Learning
Evaluates the knowledge
gained, skills developed or improved, and change in attitudes.
Level
Three - Application
Evaluates the learned skills,
knowledge and abilities and their application on the job.
Level Four
- Resultant Impact
Evaluates the impact on
bottom line results, generally in terms of increases in productivity,
efficiency, and effectiveness.
Finally, this information and
data are summarized for the client company and submitted at the conclusion of
the training intervention.
