Assess

Develop and conduct a structured assessment to obtain information and insight about the human component in the organization and their attitudes and behaviors toward change.

Identify the Attitudes and Behaviors Within the Organization

· Those who will drive change

· Those who will enable change

· Those who will hesitate toward change

· Those who will resist change

Determine the Attributes Associated with Change of Each of the Identified Groups

· What are they skilled at?

· What do they have difficulty with?

· How will they contribute to change?

· What are their needs within change?

· What are their behaviors when needs are not met?

Identify the Communication Styles of Each of the Identified Groups

· What to do

· What not to do

· What is effective

· What is not

Build a Comprehensive Change Assumption Table

The table will be the structural foundation to support the numerous building blocks of change and identify the assumptions associated with the change initiative. This is accomplished by constructing an extensive and well-defined assumption table. Generally, the table consists of several hundred assumptions within four categories:

· The Organization (people, culture, skill sets)

· The Infrastructure (systems, practices, processes)

· The Business (model, image, drive)

· The Customer (satisfaction, loyalty, relationships)

Identify where stakeholders need to be on the adoption curve in regards to buy-in and acceptance of the change initiative.

Engage senior leadership in providing clarity of mission and a commitment to leading by example.

The Ryan Group - Leaders in Human Capital Management Solutions