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Strategic Planning Organizational Performance Leadership Development Offset Studies Market Studies Systems Studies Industrial Development Aerospace Study Reinvention in Government Strategic Visioning Career Planning Standards in Trade Inter-Competency Teaming BP Reengineering Pre-Separation Transition OMB Circular A-76
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Professional EngagementsScientific
Healthcare Strategy Development: Company
profile: $1 billion dollar clinical and industrial laboratory supplies
company.
Strategic business plan for a billion dollar clinical and industrial laboratory supplies company; identified key business issues, conducted SBU business diagnostic, assessed current markets in terms of defining industry segments, analyzing customers, analyzing suppliers, analyzing competitors, analyzing emerging markets and trends including identifying and researching key trends and issues driving change within the industry and determining the potential impact on each SBU, summarized competitive position of each SBU's market position, competitive effectiveness, and prospects for the future, generated alternative strategic options for competing in the future, established strategic direction of each SBU and integrated company strategy.
Organization,
Performance, Management, AND Leadership Initiative: Company
profile: A $5 billion international entertainment company with over 6,000
locations in over 25 countries, 65,000 employees with global presence.
As part of
an overall assessment initiative, the project encompassed comprehensive
measurement tools designed to identify organizational cultural issues,
performance, management and leadership factors.
The assessment mechanism for obtaining detailed performance
feedback came from many multi-directional inputs including upward,
manager, peers, direct reports, subordinates, internal customers, external
customers, and self.
The
engagement included planning, survey design, survey item development,
pilot surveying, assessing reliability, administering surveys using
multiple data collection methods, e.g., paper, computer-assisted disk,
e-mail and web page, database administration, analyses of survey data, and
linkage to professional development and performance enhancement
opportunities. The production
of reports included summary of results in graphical, tabular, and chart
form, analysis of survey results, analysis of non-response, and briefings
on characteristics and attributes represented in the data.
Organizational
Assessment and Evaluation surveys for executive, management and
professional staff involving 6,000 respondents using 360-degree feedback
instruments. As part of an
overall assessment initiative, the project encompassed comprehensive
measurement tools designed to identify organizational culture, management
and leadership success factors. 360-degree
feedback is an assessment mechanism for obtaining detailed performance
feedback from many multi-directional inputs including upward, manager,
peers, direct reports, subordinates, internal customers, external
customers, and self. The
engagement included planning, survey design, survey item development,
pilot surveying, assessing reliability, administering surveys using
multiple data collection methods, e.g., paper, computer-assisted disk,
e-mail and web page, database administration, analyses of survey data, and
linkage to professional development opportunities.
The production of reports included summary of results in graphical,
tabular, and chart form, analysis of survey results, analysis of
non-response, and briefings on characteristics and attributes represented
in the data.
Strategic
Business Planning: Company
profile: A $2 billion defense company.
Long
range strategic business plan for six strategic business units including
missiles, electro-optics, RF communications systems, computers and
displays, information operations, and asset management tracking systems.
Provided expert advice, assistance, guidance and counseling to improve the
performance, quality, timeliness and efficiency of management, and the
organization overall in the area of strategic business planning and
execution. This was achieved
through delivery of professional services in the form of consulting,
process design, process management, support services, team training and
development, high-performance work systems, and facilitation.
Product
deliverables were in the form of analyses relevant to strategic options
for competing in the future, analyses of current markets and emerging
markets and trends, flow diagrams, project objectives, organizational
redesign, key activities/exercises and content, and executive involvement
including leadership offsites. The results tied to the company’s long
term executable strategy (LRP) fully supported by financial models,
investments and affordability bounding, opportunity-to-capability fit, NPV,
cash flow, and a high level strategic roadmap.
Conceptual
Master Plan, International Conglomerate, Tokyo, Japan: Company
profile: $100 billion dollar international conglomerate.
Conceptual
Master Plan and Life Cycle for Entering, Growing, and Dominating the Air
Cargo Luggage Container Industry. A
six-year, multi-phase research document including marketing strategy,
design development, product planning, and manufacturing process for
client’s defense privatization initiative. The technology surrounded
aerospace composite materials in lieu of present metal materials allowing
for markedly lighter weights with increased durability and reparability.
Design development includes a container design with bomb damage mitigation
features providing a capability for surviving an on-board bomb blast with
no loss of life and minimal structural damage to the aircraft.
Offset
Project Study, Middle East: Company
profile: Major defense contractor.
Provided
research of natural resources, industrial base, infrastructure resources,
and population demographics and work force analysis for a defined offset
project meeting the requirements of the United Arab Emirate’s industrial
development program. Analysis included domestic and export opportunities,
particularly in the Jebel Ali Free Trade Zone (with 66 berths and 10
quays) and Dubai’s dry-docks and Industrial Sector. Assessment areas
included water resources, agriculture and fisheries, transportation,
communications, and trade.
International
Manufacturing Study: Company
profile: Asian industrial company.
Consultant on new patented product from concept to market introduction. Responsible for manufacturing protocol including product manufacturability, raw materials origins and sourcing, methods of manufacturing, equipment selection, process engineering, technology assessment, supplier partnerships, cost valuations, roll-out development, capacity ramps and transportation plans, cycle-time measurement, waste-free cognition, and in-country quality assurance to support high volume production quota to be manufactured in Singapore, Jakarta, Taipei, and Kuala Lumpur.
Market
Study, Seoul Korea: Company
profile: South Korean industrial company.
Prepared comprehensive business plan for marketing a proprietary automotive product in the US. Developed investor investment proposal and ownership structure, marketing plan with account coverage analysis, cost/pay-back by sales method, sales and promotion, management team requirements, financial modeling including cash-flow, projections, budgets and forecasts, revenues, costs and expenses. Prepared sustainable competitive advantage, vertical integration analysis with product integration, market integration, backward integration, and forward integration scenarios.
Robotics
And Systems Applications Study: Company
profile: $200 million auto parts manufacturing company.
System study, supervision and installation of state-of-the-art robotics technology including 6-axis, articulated arm robot welding equipment and associated fixturing. End-user products were welded metal components for both commercial and industrial application using highly complex manufacturing processes involving innumerable issues requiring intricate physical and technical solutions for domestic and international customers.
Medical
Products Study: Company
profile: Manufacturing company, Puerto Rico.
Researched
potential manufacturing opportunities in Puerto Rico. Analyzed tax
incentives for service sector including federal income tax exemptions,
Industrial Development Tax Incentive Act to determine eligibility and
entitlement. Researched transportation and communications infrastructure,
work force availability, and rates for standard and multi-factory
buildings by rental zone sector. Prepared
turn-key proposal for surgical glove factory including equipment, i.e.,
capital costs, production capacities, process workflow, operation and
maintenance, technical services, i.e., construction site services, plant
start-up and turn-over, preparation of operations, manuals, personnel and
staffing, employee training programs, project master plan, i.e., milestone
schedule, budgets, plant layout and expansion plan.
Supplier
Identification and Qualification Study, Beijing, China: Company
profile: $500 million Detroit auto parts supplier.
Negotiated and signed joint venture agreement to supply low-cost, high-quality fractional horsepower DC flat motors. Performed on-site factory inspections and evaluations including quantitative supplier quality assurance system with supplier rating evaluation for product quality, price, performance, technical assistance, problem response, production control and engineering. Was keynote speaker at joint venture signing attended by 400 dignitaries, 8 newspapers, and 3 TV stations, as this was one of the first new "privately-held" enterprises in China.
Aerospace
Study: Company
profile: Product start-up company.
Manufacturing plan using world class manufacturing approaches based on linear flow methodologies. Statistical Quality Control, Material Source Supplier Management, JIT Inventory and Production Control Management, and Team Based Work Cells were an integral part of the manufacturing philosophy. To assure quality, cost and performance, the plan was designed to operate within MIL-l-45208 specification and ISO certification within the first year of production. The associated implementation plan included: Pre Design Review, Initial Operating Capacity (IOC), Critical Design Review, and Production Readiness Review.
Competency
Modeling and Assessment®: The competency model and associated assessment instrument is a proprietary product developed by The Ryan Group, Inc. Conducted comprehensive assessment of organization’s core competencies and how the possession of specific competencies, or lack thereof affects organizational performance. The assessment gathered information regarding competencies and other factors, ranked them as to agreement and importance, benched them against best practices, determined gaps and soft spots, and linked the results to personal development opportunities as well as a skills and competency database. The process included conducting a pilot assessment allowing the assessment of the reliability and validity of any company-specific aspects of the survey instrument and question stems, and then rolling out the assessment systemwide. The data was analyzed and interpreted, findings summarized, and management reports prepared providing an evaluation of core competencies and sources of competitive advantage, providing a blueprint for current decisions, and a roadmap to set future direction. Government ContractsFederal
Executive Institute - Center For Executive Leadership Agency
profile: The Federal Executive Institute (FEI), Charlottesville, Virginia.
FEI is the Government’s premier
institution for the development of senior civil servants providing
residential Leadership for a Democratic Society programs for GS-15
and Senior Executive Service (SES) participants from all federal agencies.
In addition to the resident programs, FEI offers follow-on
consulting services driven by the participant’s need that:
The Ryan Group, Inc., because our
experience and credentials closely match these needs was awarded a five
year contract (1998-2003) to provide services in the following general
areas:
National Institute of Standards and Technology (NIST) Training
Liaison for Standards in Trade Workshops Agency Profile: An Agency of the US Department of Commerce’s Technology Administration.
NIST’s staff is comprised of about 3,300 scientists, engineers, technicians, business specialists, and personnel. About 1,559 visiting researchers complement the staff. In addition NIST partners with over 2,000 manufacturing specialists and staff at affiliated centers around the country and has five standards representatives overseas.
Project Participants: Senior foreign,
private, and public sector standards officials. This project provides services as the NIST on-site Training Liaison for the Standards in Trade Workshops including logistics, workshop development and implementation, and documentation. Attendees are senior foreign, private, and public sector standards officials. Current and future workshops will be for participants from China, Latin America, Caribbean, Canada, and Saudi Arabia.
Department of Commerce - NOAA National
Oceanic & Atmospheric Administration Leadership
and Management Training Agency Profile: DOD CASC Support Center
Project Participants: Director, Division Chiefs, Branch Chiefs and Leads. The focus of the training is two-fold: first, knowledge of the principles, techniques, and processes used in improving organizational effectiveness, and second, application of these principles, techniques, and processes to support current organizational initiatives, including Balanced Score Card initiatives including objectives, targets, ownership, and strategies for each function. Strategically, CASC must find ways to focus on the most critical issues. Additional skills or enhancement of current skills are needed to do this most effectively. In response to GPRA, CASC needs to reduce per unit cost and cycle time, to increase customer satisfaction, to develop better collection/understanding of workload data, and to identify core competencies for staff development.
Naval Air Warfare Center US
Naval Air Warfare Center Strategic
Planning – A Balanced Tension Between Regulation and Enterprise:
Agency profile: Naval Air Warfare Center, Weapons Division (NAWC/WD) 3,266 scientists, engineers, mathematicians, and technical personnel. 137 have a Ph.D., 463 have a technical Master's, and 1,211 have a technical BS-BA. They have published 344 scientific articles, 15 books, and been awarded 58 distinguished awards. Additionally, they have been granted 153 patents, and another 197 applied for.
Project participants included Flag officers (Admirals), junior officers, SES, and GS-13 through GS-15.
The task was driven by our need to determine key critical success factors for competing in the future; to analyze emerging markets and trends, to identify drivers of change, their velocity; and to understand the implications of this change on our business. The Naval Aviation Systems TEAM “Strategic Planning Process-Action Framework” model was used as a process flow diagram. To provide the tension and stretch, we used current, relevant business concepts to challenge old ways of thinking and introduce new ways of envisioning the future.
Key Goals and Objectives: Develop a Strategic Business Plan to be used as/to: a blueprint for current decisions, define the strategic direction of NAWC/WD; define the markets and customers NAWC/WD will be serving; define how NAWC/WD will compete in those markets; a roadmap to set future direction. Identify and address the key issues that will impact the future of NAWC/WD, including structural changes, competitive effectiveness, obstacles, barriers and risks. Identify and research the key emerging markets and trends driving change in the government and determine the potential impact on NAWC/WD. Determine the criteria for evaluating core competencies and sources of competitive advantage. Establish the strategic direction of NAWC/WD within a diagnostic framework of future critical success factors. Identify and understand the organizational and operational implications of the strategies. Determine the structural framework, capabilities and resources required to meet these challenges.
Key Benefits: To have a clear vision of the future and know and understand the implications of competing in the future; be viewed as having a high level of intellectual leadership; have an actionable and defendable plan for driving current and future decisions; have a plan consistent with the trend toward commercial processes and; take a giant step away from business-as-usual mentality, and be seen as opportunistic and entrepreneurial rather than just a part of an industry that is reactive and resistant to fundamental change; have the ability to mobilize resources and efforts in a concerted, integrated manner; have a well-articulated, clear statement of strategy and business concept.
Naval
Air Station (NAS) Point Mugu, CA Business
Development Within the DoD/Navy Framework and the Commercial Sector:
Agency
profile: NAWC/WD, China Lake
and Pt. Mugu, California Project
Participant Levels: GS-7 through GS-15.
This initiative recognized that we need to develop a coherent, coordinated business development and marketing strategy at NAWC/WD. The process was to identify: critical success factors, core competencies, strengths and weaknesses affecting our marketing capabilities. Additionally, the Business Development Team identified: product strategy, positioning strategy, product-to-market strategy, and competitor strategy and how these elements could be used to develop a sustainable competitive advantage for NAWC/WD.
NAWC
Weapons Division Inter-Site/Inter-Competency
Team Building:
Agency
profile: NAWC/WD, China Lake
and Pt. Mugu, California
2,533 scientists, engineers, mathematicians, and technical personnel. 120 have a Ph.D., 231 have a technical Master's, and 1,087 have a technical BS-BA. They have published 16 technical articles and written 1 book, and been awarded 41 distinguished awards. Additionally, they have been granted 24 patents, and another 38 applied for.
Project
Participant Levels: GS-7 through GS-15 and SES.
This
initiative recognized that we must take advantage of our combined
strengths that will require improved internal teaming.
Management and leadership must start working together as a team
toward: common purpose, mutual respect, trust without fear or retribution,
valuing different opinions, sharing vision and goals, and a move away from
independence toward true interdependence.
Key to the success would be open, known, published, decision-making
processes for: workload, investment, promotion, and resource allocation.
Five sub-teams were formed to address: Leadership issues,
Organizational issues, Perceptions versus Reality issues, and
Investments/Workload issues.
NAWC Test and Evaluation Center Business
Process Reengineering Directive (A-11): Agency
profile: NAWC/WD, China Lake
and Pt. Mugu, California
Project Participant Levels: GS-7 through GS-15.
Business/Financial
Management (BFM) Business Process Reengineering (BPR).
Reengineer the Business/Financial Management (BFM) processes at
NAWC/WD to reduce costs while maintaining or improving the level of
support required by the customer. Across
all competencies and funding sources, achieve cost reduction and
efficiencies while increasing value-added to internal and external
customers. Consider
centralized/decentralized structures, new processes, and other possible
alternatives (status quo is not an alternative!).
With the transition to a Competency Aligned Organization (CAO), NAWC/AD assigned all BFMs to 7.0 and mapped them back to the organizations they support. NAWC/WD did not assign the BFMs to 7.0, but left them assigned to the codes and teams they support. For a variety of reasons, a de facto “split organization” has developed at NAWC/WD; people performing similar BFM tasks can be found in the Comptroller Department (7.6), on Programs Teams, and on Competency organization staffs.
The key issues facing NAWC/WD are: The “split organization” is leading to duplication, and overstaffing, and therefore increasing costs, e.g., direct, overhead and MRTFB; Personnel performing as BFMs may not have had equivalent education and training, and there is no visibility into their qualifications; Program and Competency customers are concerned that following the NAWC/AD approach will lead to loss of “ownership” of customer needs and to less responsive support.
U.S.
Coast Guard
Conduct
Pre-separation Counseling Seminars Agency Profile: US Coast Guard
Headquarters, Washington, DC Training Participant Levels: Enlisted, Officer Ranks,
Flag Officers Transition
assistance was established for Coast Guard personnel by the National
Defense Authorization Act so that all separating and retiring service
members have access to transition assistance service and that members
involuntarily separated receive specific benefits.
The Ryan Group, Inc. was awarded a five-year contract to conduct
pre-separation seminars for both enlisted and
officer personnel leaving the service.
The contract covers up to 23,250 participants with 465 workshops in
13 locations in the continental United States, Hawaii and Alaska.
To facilitate the delivery, we provided 8 seasoned instructors, all
with a Master’s degree and an average of over 14 years experience in
career transition. U.S. Army Building
the Most Efficient Organization for Federal Agencies – OMB Circular
A-76:
Agency
profile: US Army III Corp, Fort Hood, Texas.
Conducted
comprehensive A-76 training to Independent Reviewing Officials,
contracting personnel, and persons who will be responsible for developing
the MEO, GCE, PWS from the Directorate of Public Works, Directorate of
Community Activities (DCA), Directorate of Information Management (DIM),
Directorate of Installation Aviation (DIA), Directorate of Provost
Marshals Office (DPMO), and Directorate of Resource Management (DRM).
The courses encompassed the following outline: Collecting and
developing workload data; Developing PWS, PRS and QASP; Conducting
Management Study (MS); Developing TPP and TP; Developing Source Selection
Evaluation Criteria, Developing the SSP and SSP Workbooks; Developing the
Independent Government Estimate (IGE); Conducting computer lab training
utilizing the COMPARE software. |